Reviews: 4. Spike is a conversational email app with one primary goal — to unify all of your forms of communication to a single place. That includes emails, chats, calls, team projects, everything all in one single location to save you from switching back and forth between methods of contact and thus losing valuable time.
With Spike, your regular emails come to look like chat threads, allowing communication to be clear, concise, quick, and easy. You can set due dates, timelines, and even progress updates for each project, as well as assign them to team members so you know who is in charge of what.
This tool is great for managers and entire teams working on a project with lots of moving parts. Staffbase is an employee app for mobile communication. It allows you to message, send push notifications, share documents, and even conduct employee surveys. Slack is a messaging software that makes communication throughout your entire organization quick and easy. In addition to messaging, you can also make VoIP calls, and send files and videos via chat.
Zoom is an all-in-one video, audio, screen-sharing and messaging solution that allows you to conduct online video call meetings, host webinars, and much more. Telegram is a cloud-based mobile and desktop software app for instant messaging and VoIP.
Telegram is available on every major device system and allows you to synchronize your chats across all of them. It offers a wide range of features, including communication tools, project management and team collaboration tools, social features, document management, and informational navigation tools.
Trello is essentially an online bulletin board that allows you to create different project cards and move them throughout different columns on the board. Another excellent, user-friendly Google tool, Hangouts makes video and voice calls easy. You and your team can see each other and hold meetings from anywhere, at anytime. Notable features include:.
Jostle is a cloud-based intranet software. Quip allows teams to create collaborate documents, spreadsheets, and checklists, and discuss progress on the project by instant messaging directly within the document sheet.
The program emphasizes its ability to enable teams to get more work done while requiring less emails and meetings. The great thing about Glip is that they like to emphasize that almost everything they bring to the table is unlimited.
Unlimited storage, unlimited users and guest users, unlimited projects and posts, and lots and lots of third party integration options. It allows chats, voice, and video calling, file sharing organized by project, task creation and management within teams, screen sharing for those long-distance meetings, and mobile use options with their desktop, IOS, and Android apps. Basecamp is a project management and team communication software.
Like Yammer ranked 20 , Microsoft Teams is a communications platform application within Office It allows instant chats, video calls, and file sharing. Examples : Company video tour, leadership updates, recorded training sessions, regular CEO vlogs. See more about Video Alerts. Want to see how communication tools like these could help your organization? Try them for yourself with a free day trial of SnapComms. What : Co-ordination and planning of timing, tasks and dependencies for key communication projects.
Examples : Product launches, intranet redevelopment , company re-branding. What : Interactive tools to educate and motivate through participation and competition.
Examples : Employee quizzes , workplace health and wellness competition. What : Access information, perform tasks and stay connected via smartphone portal. Why : Accessibility, flexibility, broad reach — everyone carries their phone everywhere! Best for : Involving younger staff, reaching field-based staff, social media engagement.
Examples : Latest news and announcements, community support initiatives, staff events, induction programs. See more about employee apps. Best for : Online forums, social intranet, information searchability, asset management. Examples : Latest news and events, discussion forums, downloadable marketing material. A modern workplace needs modern solutions. These are only the beginning - there are lots more business communication tools available.
Whatever your goals, these essential tools will help put the power back into your workplace. Internal Communications. Michael Hartland is Content Marketing Manager at SnapComms - the market-leading provider of digital employee engagement solutions.
This customer-relations-focused platform gives you access to many common customer service features, like behavior-driven messages, predictive responses, and automated targeted content, to name a few. Zendesk is another popular customer service suite with a long list of customers and a good track record. Businesses can use the Zendesk Support platform to handle live chats, manage cloud call centers, create powerful knowledge bases, and deal with many more customer service needs.
It also has a functional ticketing system that includes social media tickets. With this platform, users can engage with customers in multiple ways and integrate the customer service suite into their marketing campaigns. The platform also allows service teams to work together and collaborate in one space. It can also handle customer interactions, ticketing, and knowledge base for internal and external purposes.
All of the data is consolidated into powerful reporting to help you with your data-driven decisions. However, at least at the time of writing this article, the platform limits the number of users that can be active on the platform, and the web interface can be slow at times, undoubtedly due to it being a new, unproven tool. Saleshandy is a sales engagement platform that helps businesses increase sales through automating and tracking outreach campaigns.
You can also send bulk emails, email sequences, and automated follow-ups with SalesHandy. Saleshandy provides the following features: Email Personalization, Real-time email tracking, Email automated sequencing, Autofollowups, Email scheduling, Email templates, Cold emailing. Good communication is the basis of any team. Slack will likely need no introduction. One of the main features of Slack is its compartmentalization capabilities.
These channels help keep the communication clear and simple and allows for fun interactions in the appropriate channels. The onboarding experience is seamless and intuitive, making the tool accessible for any new user. After , Zoom became one of the most popular and widely used video meeting apps, and for good reason.
All the user needs is one link, which makes it very convenient to use and easy to manage. The platform is also flexible enough to be handled by larger companies, with features like breakout rooms to segment a large audience. Zoom comes with a generous free version, making it very accessible for freelancers and smaller companies that want to access features like a whiteboard, screen sharing, and more. An Instant Messaging Tool for internal company collaborations. Aritic Swarm takes team collaboration to the next level with an encrypted secure messaging option.
You can Create message rooms or groups as well as engage in one-on-one messaging. Upload videos, images, documents, and any other type of files, use emojis in messages, write HTML coded messages. Format messages with bold, italics, or strikethrough to emphasise on important aspects of your message. Fleep is a messaging app focused on internal company messaging that aims to compete with Slack by combining task management with internal communication and file sharing.
This allows companies to handle projects and communication on a single platform. With Fleep, users can search, assign, create, and track tasks, all while communicating with each other in context about their projects and teams. Through the pinboard, users can highlight plans and pin them to a conversation to further contextualize communication.
Fleep can be used for free with limited users and its pricing is fairly affordable for larger companies. Although not as popular as it once was, GoToMeeting is still a useful mobile video conferencing tool. The platform also includes HD video, screen sharing for all devices, unlimited meetings, and high security.
GoToMeeting also offers very powerful Android and iOS mobile apps that give users the same desktop experience on the go. Users can set up unlimited free online meetings as long as they sign up and can operate meetings for up to 3 participants for as long as 40 minutes. If you and your teammates already use Microsoft products for your work, Yammer will be an obvious choice for your internal communication needs.
Created by Microsoft as a Slack competitor, Yammer aims to be a complete enterprise social network, not just an inner company chat program. While it does have powerful communication features, what sets Yammer apart is the ability to create and join groups that are relevant to their jobs, projects, and interests.
Yammer also allows users to send files, plan meetings, and communicate. It seamlessly integrates with other Microsoft company-focused products like SharePoint and Microsoft Teams and has a generous free plan, which will likely be enough for smaller companies.
Like the rest of the Google Suite, Google Meet works flawlessly on all devices, improving the experience of the standard Google Hangouts by fully focusing on business needs. Additionally, anyone can access your conference through its dial-in number without needing to install any app beforehand. It also integrates seamlessly with other Google-based platforms, and Google has been adding more useful features to slowly regain the userbase they have lost to Zoom.
Another platform aiming to be a suitable Slack alternative is Troop Messenger. This platform can not only streamline internal communication but also make it more secure than before. The platform is great for open and live communication, especially for companies with remote workers. With Troop Messenger, you can communicate through text, audio, and video with groups or individuals , and have access to useful unique features, like live tracking, burnout, flagging, splashboard, and much more.
You can also use it for simple troubleshooting by taking advantage of its remote desktop control and screen sharing features. Project management tools allow you to supervise and keep track of your projects and strategies, assigning tasks to teammates, and helping you meet your deadlines.
Asana is a popular and versatile task management software. With it, you can manage your teams and projects, assign tasks and project visibility to specific teammates, and keep track of everything with several views. These views allow you, your teammates, and your clients to Ganttvisualize your progress through a variety of lenses to truly reflect how your project is doing.
Asana can also replace all email and online chat communication with announcements sent to the right people instead of printing memos. You can even get online signatures for documents within the app. This tool integrates with many other tools you may already be using to share information and automate tasks. ClickUp is another project management tool with great communication features, With ClickUp, you can easily customize the view of your workflow, ensuring you can always stay on top of the situation, even after the project is done.
With a user-focused design, ClickUp provides its users with a lot of functionality accessed through a clean, sleek, user-friendly interface. This is achieved with a highly customizable platform, that can adapt with ease to scrum, spring, and other project management methodologies.
Formerly known as dapulse, monday. The platform is highly customizable and versatile, with great communication features allowing you and your teammates to communicate and share views with other teams to put communication in context.
Its very friendly user interface and powerful capabilities have earned it some serious clients, such as Hulu, Coca-Cola, Universal, and Adobe. This makes it better for larger companies with higher budgets to spend on a powerful project management tool, instead of a smaller, limited free option. Trello is a simplified and streamlined way of keeping your tasks and projects organized and on track.
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